Today’s blog comes from freelance writer Joshua Amirose
The automotive industry thrives on precision, speed, and customer trust. Yet, paper forms remain a bottleneck. They’re slow, prone to errors, and increasingly risky with GDPR tightening the rules. Enter Scrive’s Forms Builder—a no-code tool designed to replace outdated workflows with digital efficiency. Here’s how it works and why it matters.
What is Forms Builder?
Forms Builder provides automotive professionals with the ability to create intelligent, dynamic forms without technical expertise. Think of it as a bridge between simple PDFs and complex managed solutions. This tool lets you design and publish forms that adapt to user input, ensuring accuracy and relevance in data collection.
Where it’s making a difference
Forms Builder shines in areas where traditional paperwork slows operations—and automotive leaders are already seeing results. For example:
- Damage reports: Customers can submit claims remotely using interactive diagrams to pinpoint damage, upload photos, and provide critical details. Riddermark Bil uses Scrive to ensure damage reports are completed accurately and customer identities are verified, streamlining high-value transactions.
- Lease requests: By collecting pre-qualification data with structured digital forms, businesses can start the process before the customer arrives. Kia Sweden, for example, reduced the lead time for framework agreements with their dealers from several weeks to a single day.
- Vehicle returns and test drives: Replacing manual processes with digital forms saves time and ensures better tracking. Forms Builder’s ability to adapt to real-time inputs ensures smooth experiences for both customers and employees.
- KYC processes: Automate customer verification with GDPR-compliant forms. DNB Bank uses Scrive’s digital solutions to cut payout times to car dealers from five days to just 30 minutes, making compliance and speed a seamless pairing.
Key features that raise the bar
- Dynamic logic: Build forms that adapt based on user input. For instance, if a customer reports damage, additional fields guide them through precise details like witness information or uploading photos.
- Customisable and No-Code: Design forms with drag-and-drop simplicity. Update them instantly without calling IT.
- GDPR compliance: Securely store data and include digital signatures to validate consent, reducing legal risks.
- Multiple delivery options: Share forms via email, SMS, or embed them on your website.
- Automated workflows: Route completed forms to the correct department—finance, administration, or others—seamlessly.
Real benefits, real results
By moving from paper to digital forms, businesses gain:
- Time savings: Employees spend less time handling physical forms and chasing incomplete submissions.
- Cost reduction: Eliminate printing, storage, and the administrative costs tied to paper forms.
- Customer satisfaction: Digital forms are faster, clearer, and more convenient for customers.
- Green initiatives: Reduce paper waste and embrace environmentally friendly practices.
Why Forms Builder?
Paper forms are both inefficient and risky. GDPR demands secure, clear processes for handling personal data. Customers expect smooth, professional interactions. Employees want tools that make their work easier and smarter. Forms Builder delivers on all fronts, helping businesses modernise while maintaining compliance and customer trust.
Whether it’s a test drive or a damage claim, Scrive is there to help make operations easier, faster, and more secure. Ready to drive your processes forward? It’s time to leave paper in the dust.