Up to 97%
Reduced processing time
By digitalising contracts, time spent waiting for signatures went from days to an hour or less!
Ramirent: Digital rental agreements
See how Ramirent digitalised their processes and agreements, delivering a smoother, simplified rental experience.
8 time faster
Customer onboarding
The onboarding process used to take a full workday but is now self-serviced and completed within minutes.
85%
Digital contracts
Only 15% of Ramirent’s contracts are still processed manually, on paper.
See how Scrive helped Ramirent
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Ramirent
is a rental company, renting tools, machinery and equipment, mainly to the construction sector. Their vision is to offer an unbeatable service experience in equipment rental, which in the long run will make owning unnecessary for their customers. Reducing the need for owning and sharing the equipment will also ease the environmental burden on the planet.
Challenges
Ramirent was looking for a solution to simplify the rental experience of customers whether they’re a small company coming in person to rent one piece of equipment or a huge project where Ramirent delivers everything needed to complete it. This solution needed to streamline administration, creating a swifter, more accurate process and enable the team to gather all their agreements and other documents in one place.
Solution Selection and Rollout
While Scrive’s eSign was initially implemented only for rental agreements, the feedback was so positive, they quickly decided to implement it for internal documents like HR agreements too.
Before digitizing the agreement process, it took up to 3-4 days to get a signed agreement. Now, it's often ready within the same hour. The customer onboarding process used to take a full workday but is now self-serviced and completed within minutes, providing a smoother experience for customers.
Impact and Feedback
The impact on Ramirent’s processes has been significant:
- Efficiency: Processing time for agreements has been reduced by up to 97%
- Digitalisation: 85% of Ramirent’s contracts are now fully digital
- Customer Satisfaction: Customer onboarding is now 8 times faster than it was before!
Featured Scrive solution
eSign Go
Digitalisation without integration. Legacy systems blocking your digital journey? Need to get there fast? Transform your store network or office now. Many systems, one solution. eSign GO is a revolutionary system-agnostic solution that gets you where you need to be in one quick leap
eSign API
Seamlessly integrate the full power of Scrive’s easy-to-use and secure eSign API, guided every step of the way by our expert support team.
Let’s talk
Request a meeting so you can tell us what you’re trying to solve, and we can look at how Scrive can streamline your business processes and bring value to your organisation.
