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SalzburgerLand Tourismus: Accelerating contract workflows with Scrive eSign
Explore how SalzburgerLand Tourismus optimized contract processes with Scrive eSign, increasing efficiency and ensuring faster, secure digital signatures.
The challenge: Paper-based contracts slowing down processes
SalzburgerLand Tourismus GmbH /SLTG is the tourism organisation responsible for promoting and developing tourism in the Salzburg province.
Before implementing Scrive, these agreements relied on a manual, paper-based process that created inefficiencies and bottlenecks, often stretching the processes across days. Contracts had to be printed, signed in person, and physically passed between departments, often leading to delays and misplaced documents.
The challenge was exacerbated by hierarchical approval structures. Key decision-makers were frequently away from the office, making it difficult to obtain signatures in a timely manner. SLTG needed a digital signing solution that streamlined contract management, reduced administrative overhead, and integrated seamlessly into their existing workflows.
The solution: Scrive eSign for HubSpot
After evaluating multiple solutions SLTG chose Scrive for its:
- Seamless integration with HubSpot, where 99% of their contracts are signed and managed
- Cost-effectiveness compared to other providers
- User-friendly interface that made adoption easy for their team
With Scrive embedded directly in HubSpot, SLTG’s employees could generate, send, and track agreements without switching platforms. Automated reminders ensured that signers completed contracts promptly, reducing delays.
"With Scrive integrated into HubSpot, we no longer waste time chasing signatures. Our contracts are signed faster, more securely, and without the hassle of paperwork."
The result: Faster, more efficient contract management
Since adopting Scrive, SLT has significantly improved contract turnaround times. Documents that previously took a long time to finalise are now signed within minutes or hours, regardless of the signer’s location. On top of this, supervisors have said it’s a relief to be able to sign documents as and when they are sent rather than being chased each time they are at the office, making the process smoother and more efficient for everyone involved.
“Before Scrive, contracts would often get stuck waiting for signatures. Now, our team can send agreements digitally, and signers can review and sign from anywhere. We always know where a document is in the process.“
Lisa Höller – Digital Project Lead
Expanding digital transformation
While Scrive is currently used for marketing partnerships and service agreements, SLTG sees opportunities to expand digital signing to other departments, including HR and finance. Plans are also in place to enhance data governance and compliance as part of a broader digital transformation strategy.
Additionally, SLTG actively shares best practices with its regional partners, promoting digitalisation initiatives across the tourism sector. “We always communicate what we’re implementing internally so that our regions can benefit from our learnings and optimise their own processes.” says Lisa Höller.
With Scrive, SLTG has taken a major step toward a more agile, paperless future—enhancing both internal efficiency and collaboration with partners.
Let’s talk
Request a meeting so you can tell us what you’re trying to solve, and we can look at how Scrive can streamline your business processes and bring value to your organisation.
